Refund And Cancellation Policy

Our Commitment to You

At Lakhina Couture, every piece is crafted to order — made with care, precision, and premium fabrics chosen specifically for you. Please read our policy carefully before placing your order.


✅ Quality Guarantee

We stand behind the quality of every garment. If you receive a piece with any manufacturing defect — such as cuts, marks, or holes in the fabric — we will promptly issue a full refund. Simply contact us with photos within 48 hours of delivery.


📐 Perfect Fit Commitment

We guarantee a proper fit for every dress. If your garment requires a fitting adjustment, we will arrange alterations within a 5-inch margin of your provided size. To ensure this, please share accurate measurements at the time of ordering.


⚠️ Important — Please Read Before Ordering

  • All products are made-to-order. Production begins immediately after your order is placed.
  • We follow a strict no-exchange policy. Exchanges or returns for reasons other than manufacturing defects are not accepted.
  • Returns are only accepted in the case of a verified manufacturing defect (cuts, marks, holes).
  • No returns or exchanges are accepted for size preferences, colour perception differences, or change of mind.
  • Custom size orders are non-returnable and non-refundable unless defective.

🌸 Made-to-Order Excellence

Because every piece is crafted specifically for you upon order, we invest considerable time and resources into each garment. We ask that you choose thoughtfully — refer to our Size Chart and feel free to WhatsApp us at +91 86008 77740 before ordering if you have any questions about fit or fabric.


Trust Lakhina Couture to deliver quality and style. 💐

For any queries, reach us at hello@lakhinacouture.com or WhatsApp +91 86008 77740 (Mon–Sun, 9 AM – 9 PM).