VISITORS TO THIS WEBSITE ARE BOUND BY THE FOLLOWING TERMS AND CONDITIONS (“TERMS”). PLEASE READ THESE CAREFULLY BEFORE CONTINUING TO USE THIS SITE. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, PLEASE DO NOT USE THIS SITE.
We reserve the right to modify these terms as deemed fit on a time-to-time basis without any prior notices.
STATEMENT OF INTELLECTUAL PROPERTY RIGHTS
The website www.lakhinacouture.com is owned by Lakhina Couture . All the products, designs, images, layout and other content displayed on this website is the intellectual property of Lakhina Couture™ and www.lakhinacouture.com are trade names and/or trademarks of Lakhina Couture and its affiliates.
Nothing contained within the website should be construed as granting any license or the right to use any trademark/trade name/design/copyright without the prior written consent of the owner of the website. Lakhina Couture has proprietary rights in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by . Any misuse or unauthorized of the intellectual property on this website will not be permitted and will be strictly dealt with as per the applicable laws of India. You acknowledge that your use of the contents on this Website is for personal, non-commercial use. Any links to third-party websites are provided solely as a convenience to you. We are not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites.
We maintain physical, electronic, and procedural safeguards that are designed to guard our customers’ personal information. For example, for the security of your online visit to our Websites, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Website. We restrict access to customers’ personal information to authorized employees. Authorized employees may use our customers’ personal information for internal business purposes only. Our employees are bound by internal policies that require them to maintain the confidentiality of our customers’ personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
Information we collect:
We might collect your billing name, billing address, email, mobile number, phone number, street, city, state, pin code, country, IP address and payment method when you buy the products. We NEVER collect your credit/debit card number or card expiry date or other details pertaining to your credit/debit card on our website. Credit/ debit card information will be obtained and processed by our online payment partners. Your account history shall include (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transactions details may be preserved by [Please insert website/business name] for purposes of tax or regulatory compliance.
Use of your personal information:
We reserve the right to use and share your information in the event we believe doing so is necessary to operate this website or where such disclosure may be required by law, or to protect our right or the rights of others. We shall use information as otherwise permitted by law. We do not sell your personal information to third parties for any reason. We may share your personal information with third parties or affiliates with whom we have contracted to perform services on our behalf. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.
We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition or bankruptcy, as discussed further below. We may disclose information about you to protect against fraud and other crimes and to enforce our contracts with you. We try to provide you with the information you need to make informed reasonable choices with respect to how our Websites uses or shares your information. We collect your information for website usage, online transactions and store transactions only. At times we may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and we shall not be liable for the use or misuse of your information by such third parties.
This Website offers for sale certain products (the “Products”) domestically (i.e. in India) and internationally. If you purchase any Products, you will be responsible for paying any applicable tax, which will be elaborated at the time of checkout. You can register by clicking on the Registration Link and create an “Account” at our website. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. We take no responsibility for any order placed/ refund claimed by any minor, any person of unsound mind, unauthorized agents and/or any person otherwise incompetent to place such order/claim refund.
DELIVERY AND SHIPPING
Orders are packed and shipped from Monday –Saturday only. Orders placed on weekends and select holidays are processed on the next business day. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed byban additional 2 business days. Orders with out of stock item(s), may take an additional business day to process
We ship from Noida India to all Territories in India. The cost of shipping will be calculated and indicated at the time of Checkout. The price you see on the checkout page is inclusive of shipping cost and is exactly what you would pay.
PLEASE NOTE: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed. No extra handling charges will be charged to you at the time of delivery. Please do not make any such extra payments to anyone at the time of delivery.
If you are not home, the order will be taken back and marked as not delivered. You can then obtain directions on how to procure your order.
You could track the status of your order from the “My Account” Tab available on the Homepage of our website which shall give a personalised space to view and track all your Orders with us. Unless requested by the Logistics partner, we do not require a signature for delivery. We do not ask for any personal information from our customers at the time of delivery other than identification proof. Please be careful while providing any information to any person claiming to be an agent of www.lakhinacouture.com.
Not all products qualify for Fast Track Shipping. The order will be dispatched only after receipt of payment from your end. Estimated time of delivery shall be calculated from the date of dispatch only.
PAYMENTS – You may opt for a payment method from under the following heads:
Paying with a credit card or debit card
If your payment method has been declined, do one of the following:
Confirm your credit/debit card number, expiration date, billing address, and phone number were entered correctly in Your Account.
Contact your bank.