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We at www.lakhinacouture.com give maximum priority, not only to your shopping experience but also to your safe and secure shopping. Keeping the same in mind, we have put various levels of protections in place to ensure that our transaction process is extremely safe and that our customers' information is highly secure and non-leak able. For higher security lakhinacouture.com does not accept any financial information on its servers. All such information entered by you is directly received by our Banks servers and are then transmitted to your bank’s servers. All this is done through industry standard encryption protocol known as Secure Socket Layer (SSL). Majority of online transactions are completed without incident. However, please keep in mind that customer protection is always a two-way process. When buying on any online portal, caution must always be practiced by the user.

Following are some guidelines that would help you ensure a safe and secure online shopping experience.

 

  1. Safety And Security Tips
  • Keep your passwords private. Remember, anybody who knows your password may access your account.
  • If using a public computer or terminal, always log out when you complete an online session.
  • Avoid using the same password for multiple online accounts.
  • Be aware of unsolicited e-mail and telephone contacts.
  • www.lakhinacouture.com will never e-mail or call a customer and ask that they disclose or verify their lakhinacouture.com password, credit card, or banking account number. Such information should only be submitted on the web page forms, when completing an order on the website or when making updates to your Account areas and never on phone or e-mail to us. If you receive a suspicious e-mail with a link to update your account information, do not click on the link, instead go directly to www.lakhinacouture.com and then to your account.
  • If you are contacted by, or receive an unsolicited e-mail from an unknown entity impersonating as www.lakhinacouture.com or any of its sister concerns or associates, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to customercare@lakhinacouture.com for investigation.
  • Customers should always carefully review order and shipment confirmation e-mails to ensure that they are legitimate and have been sent by lakhinacouture.com. To do this, simply cross-reference confirmation e-mails with the transaction history found in your account area. If you receive shipment confirmation e-mail for a transaction you have not done, report the incident to customercare@lakhinacouture.com immediately.
  • If you receive an e-mail asking for personal details such as password never respond to it.
  • If you receive a suspected spoofed lakhinacouture.com e-mail, or discover a fake lakhinacouture.com website, please report the incident to customercare@lakhinacouture.com
  1. Ensure your Personal Computer is protected.
  • Fraudsters send genuine-looking emails that contain viruses and Trojans. These viruses / Trojans, install a malicious code on your PC without your knowledge. They extract your confidential information that fraudsters use to access your online profile / account etc.

      Here are a few important action points that you should bear in mind:

  • Keep your PC updated with the latest anti-virus / anti-spyware software. - Install a personal firewall on your PC to protect your account.
  • Keep your PC updated with the latest security patches and, most importantly, do not click on links or open attachments in unknown or unsolicited (spam) emails.
  • Lastly, we at lakhinacouture.com would always want to support the cause of safe e-shopping, you can help us by doing so, by reporting any suspicious activity. www.lakhinacouture.com highly value your association.
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